About Lægevagten.dk
Editorial team
Editorial team
Institute director, Axel Skafte-Holm, physician, Editor in chief
Emeritus Institute Director, Philipp Skafte-Holm, physician
Administration/Copyright/Ownership
Administration/Copyright/Ownership
Mentor Instituttet ApS
CVR nr. 24258807
Purpose
Purpose
To provide citizens with easy access to information about the emergency medical service, 1813, and other acute care functions.
To make it easier for parents to assess and care for their children when they become ill.
To provide adults with information on how to best handle acute illness.
To provide citizens with information on how to find a pharmacy that is open.
Complaints
The website www.lægevagten.dk is developed and operated by doctors with in-depth knowledge and experience in the field. We have prepared this guide for those who want to get in touch with or file a complaint about the Medical Helpline
Before you file a complaint or seek compensation
Before you file a complaint or seek compensation
Before you file a complaint or seek compensation, it can be a good idea to contact a patient advisor in the Region where the medical emergency consultation took place.
The patient advisors can advise and guide you on the complaint systems, provide you with relevant information/forms, and possibly assist with the formulation of the complaint/application.
Here you can find the patient advisors of the Regions: https://danskepatienter.dk/patienter-paaroerende/find-en-patientvejleder
Capital Region
Capital Region
Region Zealand
Region Zealand
Region of Southern Denmark
Region of Southern Denmark
Attention: Sekretariatet for Samarbejdsudvalget
Praksisafdelingen
Damhaven 12
7100 Vejle
E-mail: kontakt@regionsyddanmark.dk
Central Denmark Region
Central Denmark Region
North Denmark Region
North Denmark Region
If you have experienced an unintended incident
If you have experienced an unintended incident
If you have experienced an unintended incident in the Medical Helpline, you can report the incident to Danish Patient Safety Authority.
The information will be provided to those working to improve patient safety in your region.
Compensation
Compensation
If you want to seek compensation for an injury that has occurred during treatment, you should contact Danish Patient Compensation